Terms and Conditions

Thank you for choosing to book with Chinley End Farm. We look forward to welcoming you.  When you make this booking you are entering an agreement with us.  Please read our terms and conditions of booking below.

Prices include electricity, linen, towels, hot water, central heating (when required).

Pets are not permitted apart from assistance dogs.

Smoking is not permitted in the apartment or on the balcony.

Cancellation and Insurance: Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance. If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it. Please note that your deposit is not refundable under any circumstances. For this reason we strongly recommend that you take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability of Accommodation: We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Arrival: Your accommodation will be available to you from 3pm on the day of arrival, unless otherwise arranged. Please try not to arrive earlier – we will still be busy preparing your accommodation, and won’t be available to welcome you.

Departure: Please be ready to leave the accommodation by 10amon the day of departure, unless otherwise arranged. Please try to leave the accommodation as clean as possible.

Damages and Breakages: Please take care with our property. You are responsible and liable for any breakages or damages that you cause to the accommodation or its contents. Please report these as soon as they occur. We may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 if you did not report this.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data collected during the course of this booking may be kept on our computer for our use only.

Payment Details: Chinley End Farm does not accept credit or debit cards. No money will be taken from your card. Payments must be made by cheque payable to M Dolley (or bank transfer on request of our bank details).

For all bookings we require a deposit of £100 or 1/3 of the full fee, whichever is the greater, to confirm the booking. We must receive this within 7 days of making the booking. We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance must then be paid at least 6 weeks before the start of the holiday. For holidays that are to take place within 6 weeks of making the booking, the full balance is due on booking.

We look forward to welcoming you to Chinley End Farm.